Navigating and Managing the Question Library

Explore all available questions in your subscription

The Question Library gives you a complete overview of the questions included in your subscription. You can:

• Browse questions, themes, topics, and the variables used
• Switch between languages if your project supports multiple languages
• View translations for all standard questions (note: these cannot be edited)
• Add custom questions with guidance on crafting effective survey items.
• Manage translations for custom questions.
• Tailor variable names for standard validated questions.
• Reorder questions and topics for more customization
• Add comments to default questions giving extra context for participants of a survey
• Select an alternative version of a default question without loosing benchmark compatibility

If you see a * next to a feature, it is not yet released but will be the coming months:

Adding custom questions

Read more about customer questions:

• Custom question - Everything you need to know
• How to create effective custom questions
  
  

Reorder questions and topics

In the All Questions tab, you can:

• Change the order of questions within a topic
• Rearrange the order of topics themselves*

This determines how questions will appear in your final questionnaire.

To reorder questions or topics:

1. In the question overview, hover your mouse over the item you want to move.
2. Click and hold the drag handle (the icon with two columns of dots) on the left side of the question or topic.
3. Drag the item to your desired position.
4. Release the mouse to drop it in place.
5. Click Save at the bottom of the page to confirm your changes.

Editing topics

You can edit topics in the All questions tab. This allows you to:

• Update the topic name in all available languages.
• Add a description to give participants more context (the description will appear in the questionnaire).

To edit a topic:

1. In the question overview, click the three vertical dots next to the topic name.
2. Select Edit topic.
3. Update the topic names in the available languages.
4. (Optional) Click Add description to include more context.
5. Click Save at the bottom of the page to apply your changes.

 

Editing or removing questions

Effectory standard questions cannot be edited or deleted. This ensures:

• Access to validated, high-quality questions
• Benchmarking in your reporting

 

Adding a comment to a question to provide context

It is possible to add a comment to a question. This can be especially useful when you are using one of the Effectory default questions from the library but would like to give some extra context for the participants (see example in screenshot below):

The comment will be displayed above the question when a participant is filling out the questionnaire as you can see in the preview above.

Select an alternative version of a default question*

This option will allow you to select an alternative version of a standard question. It has different wording but the same meaning. This will keep the benchmark compatibility.

If adding a comment to a question or an alternative version of the standard question does not fit your needs, you can also create custom questions (if available in your subcription). 

Please note:

• Custom questions do not include benchmark data.
• Some topics are restricted—check the guidelines here.
• You are responsible for ensuring GDPR compliance.

Adjusting a variable

You can tailor variables to better reflect your organization’s language.

Variables are placeholders like [company name] that can be replaced with your actual content. Depending on your subscription, you may also update department or manager variables.

To edit a variable:

1. Go to Project Question Library > Variables tab
2. Click the pen icon next to the variable
3. Update the value (e.g. change [company name] to your actual company name)
4. Click Confirm changes

A preview will show how the updated variable appears in real questions.