Get to know Your Feedback

 

Your Feedback is designed as a central hub where you can easily find and access all the surveys you've been invited to. It also puts valuable insights right at your fingertips, allowing you to reflect on your own survey responses or see how your team’s results stack up against the rest of the organization. Your Feedback makes it easy to access and understand the information that matters most.

 

Accessing Your Feedback

You can access Your Feedback one of three ways:

• Right after submitting a survey, click on View and compare your results.
• If your organization has chosen to share the survey results, you will receive a notification e-mail with a link to Your Feedback.
• Or simply go to my.effectory.com and access your Personal Portal.

For more information about accessing Your Feedback, please refer to this article.

 

Navigating Your Feedback

Your Feedback overview

When you log in to Your Feedback, the first thing you’ll see is the Your Feedback overview. Here, all the surveys you have access to are displayed, each with a different call to action depending on its status:

• Participate: Open surveys you haven’t filled out yet.
• View your answers: Surveys you’ve completed, but are still open.
• View results: Surveys that have closed.

Each survey also highlights the date when it is closing or has closed, helping you keep track of your survey participation.

 

Your Answers tab

Once you've completed a survey, you can explore your responses in detail under the Your Answers tab.

This section organizes all survey questions by topic and displays your answers alongside those of a chosen comparison group.

Here's what you'll see:

1. Topic/Theme and question text: Provides context for each question in the survey.
2. Your Answer: Displays your own answer to each question.
3. Comparison: Shows how your responses compare to your chosen group (e.g., your team, the overall organization, a benchmark, etc.). You can easily switch the comparison group using the dropdown menu in the top-right corner.
   
   For certain types of questions, like Likert scales or eNPS, you’ll see a distribution of answers. For open-ended questions, a side panel allows you to view how others within the comparison group answered. You can also search for specific words or topics within open answers using the search bar.

Note: You can always see the surveys you've been invited to in Your Feedback. However, whether you have access to your own answers or their comparisons depends on whether this feature was enabled by your organization.

 

Group Results tab

For a broader view, the Group Results tab offers insights into how your team performed in relation to other groups or benchmarks.

This section is structured similarly to the Your Answers page but focuses specifically on team-level results rather than individual scores:

1. Topic/Theme and question text: Provides context for each question in the survey.
2. Your team: Displays your team's score for each question.
3. Comparison: Shows how your team scores compared to your chosen group (e.g, the higher-level group, the overall organization, a benchmark, etc.). You can switch the active comparisons using the dropdown menu in the top-right corner.

Note: You can always see the surveys you've been invited to in Your Feedback. However, whether you have access to your team's score comparisons depends on whether this feature was enabled by your organization.

 

Understanding score differences

To make it easy to identify key differences between your team’s scores and those of comparison groups, the following color-coded system is used:

• Green: Indicates a positive difference, showing where your team scores higher than the comparison group.
• Red: Indicates a negative difference, showing where your team scores lower than the comparison group.
• Shade Intensity: The intensity of the green or red color indicates the extent of the difference; darker shades represent more significant differences.

For more details on interpreting these colors and understanding your team’s results in Your Feedback and My Effectory's results dashboard, refer to this article.

 

Score comparisons

Which comparisons you're able to see is determined by your organization.

Personal results can be compared against:	Team results can be compared against:
Benchmarks	Benchmarks
The team's results	Results from a previous survey
Results from the upper level	Results from the upper level
The overall organization	The overall organization

 

In Your Feedback, we apply our standard confidentiality requirements. If your own or a comparison group does not meet these standards, its results will be hidden to maintain confidentiality. Learn more about our commitment to confidentiality in this article.