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Navigating Your Feedback

The availability of the features described in this article depends on your organization’s use of Your Feedback. The Your Feedback environment itself and some of its functionalities may only be accessible if your organization has chosen to enable them.

After logging in, Your Feedback gives you a clear overview where you can find surveys, explore your own answers, and in some cases compare them with team or organizational results. This article walks you through the main parts of the page and how to use them.

 

Your Feedback overview

When you log in to Your Feedback, the first thing you’ll see is the Your Feedback overview. Here, all the surveys you have access to are displayed, each with a different call to action depending on its status:

  • Participate: Open surveys you haven’t filled out yet
  • View your answers: Surveys you’ve completed, but are still open
  • View results: Surveys that have closed

Each survey also highlights the date when it is closing or has closed, helping you keep track of your survey participation.

 

Your Answers tab

Once you've completed a survey, you can explore your responses in detail under the Your Answers tab.

This section organizes all survey questions by topic and displays your answers alongside those of a chosen comparison group.

Here's what you'll see:

  1. Topic/Theme and question text: Provides context for each question in the survey.
  2. Your Answer: Displays your own answer to each question.
  3. Comparison: Shows how your responses compare to your chosen group (e.g., your team, the overall organization, a benchmark, etc.). You can easily switch the comparison group using the dropdown menu in the top-right corner.

    For certain types of questions, like Likert scales or eNPS, you’ll see a distribution of answers. For open-ended questions, a side panel allows you to view how others within the comparison group answered. You can also search for specific words or topics within open answers using the search bar.

Note: You can always see the surveys you've been invited to in Your Feedback. However, whether you have access to your own answers or their comparisons depends on whether this feature was enabled by your organization.

 

Group Results tab

For a broader view, the Group Results tab offers insights into how your team performed in relation to other groups or benchmarks.

This section is structured similarly to the Your Answers page but focuses specifically on team-level results rather than individual scores:

  1. Topic/Theme and question text: Provides context for each question in the survey.
  2. Your team: Displays your team's score for each question.
  3. Comparison: Shows how your team scores compared to your chosen group (e.g, the higher-level group, the overall organization, a benchmark, etc.). You can switch the active comparisons using the dropdown menu in the top-right corner.

Note: You can always see the surveys you've been invited to in Your Feedback. However, whether you have access to your team's score comparisons depends on whether this feature was enabled by your organization.