Results dashboard: FAQ

The new dashboard has been released and made available for your organization!

Looking for some information to share with colleagues who also have access to My Effectory? Please download the attachments (NL, EN & DE) below.

Looking for answers to frequently asked questions?


Q: How will I know how to navigate the new dashboard?

A: Not only is the dashboard intuitive, but users will also be guided through the new dashboard when they first log on.

Q: With the migration to the new dashboard, will the benchmark calculation also be updated to the most recent data?

A: No, when we calculate a past survey, its results will include the benchmark that is linked to the survey at the time.

Q: What is the outer ring of the theme web on the overview page?

A: This is the max score; either 10.0 with average scores or 100% with Top 2 Box.


Q: Why can't I see the "Top & Drop" scores in my Powerpoint report anymore?

In the earlier Powerpoint reports, the "Top & Drop" scores-slide showed the 3 questions that increased the most and the 3 questions that decreased the most compared to the previous survey. This calculation is not supported by the new dashboard anymore, therefore you will not see it in the report.

The new dashboard offers an alternative to this overview. In the Scores tab you can rank the questions based on most improved and most decreased scores compared to the previous survey. This gives you a similar and more complete version of the Top and Drop scores overview. 

The Scores tab also offers an option to rank the questions by highest and lowest score, and by the most positive and negative differences between your group and the whole organization. This is termed positive and negative differences in group scores in the drop-down menu, and it is visible in the tiles named "What goes well" and "What can be improved" on the overview page.

For a complete guide of the results dashboard, see the article titled "How to use the new results dashboard".



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