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FAQ: Managing a running survey

  • Where can I find the surveys I've created?
    1. Click on the tab Projects in the menu on the left in My Effectory
    2. Select the project that includes your survey(s)
    3. Click on View all surveys under the section Survey status 
      > Here you can view your created survey(s) and their status ("Draft", "Launched", "Running" or "Completed").

      If would you like to search for a specific survey, you can simply use the search bar.

  • Can I still make changes after I've launched my survey?
    It is possible to edit your survey until 12 hours before your survey period starts (however, it is still possible to delete the survey and create a new one if necessary). How to make changes:
    1. Click on the tab Projects in the menu on the left in My Effectory
    2. Select the project that includes your survey(s)
    3. Click on View all surveys
    4. Click on the three bullets and the pencil icon to the right of the survey you want to edit.

      Within 12 hours before the survey starts, you can no longer make any changes. However, it is still possible to delete the survey and create a new one if necessary.

  • Can I add or remove participants while a survey is running?
    No, you can only make changes to your participant or team selection until 12 hours before a survey starts.