Incorrect notification that questionnaire is already completed?

If you receive a notification that your questionnaire is completed when following the link although you have not filled it in, please try the following:

  • Double-check the personal link: Is the invitation e-mail sent to you by Effectory definitely addressed to you personally?
  • Double-check if the link was accidently forwarded to someone else. Each questionnaire can also be filled out once.
  • Need more help? Contact our helpdesk if you’re still having issues.
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