If you have received an e-mail invitation and the link to the questionnaire does not work, please contact our helpdesk.
If you have received a paper invitation and you have trouble entering the code, try these steps:
- Double-check the code: Copy and paste the code to avoid errors. Ensure you enter the entire code (including the gray section).
- Verify the invitation: Ensure you’re using your personal invitation. Each code is unique and can be used only once.
- Need more help? Contact our helpdesk if you’re still having issues.
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