Benchmarking: How it works

When are benchmarks visible?

The majority of our Effectory questions and themes are benchmarked, whether it is externally (to the industry) or internally (against your own organizational scores). As a result, when viewing a score on the dashboard, the benchmark score will also be visible, to anchor the data and provide additional context.

Organizations choose their benchmark

Organizations can choose between the following organization-wide benchmarks:

• the Effectory index (all companies)
• a specific industry,
• country/region or
• custom benchmark
• Top 3 Benchmark (this is ideal for customers who already perform above average by allowing them to be compared with high-performing organizations)

*N.B. A maximum of two benchmarks can be made available (depending on the plan/package you have)

Click here to see all types of benchmarks Benchmarking: Types of benchmarks

To configure your benchmark, see Benchmarking: How to configure a benchmark

How to view benchmarks in the dashboard

In the results dashboard, benchmark details are visible across the various tabs. Users can view external and/or internal benchmarks depending on their project settings.
To see how the benchmarks are shown on the dashboard, please read the following articles:

• Overview
• Themes
• Scores
• Reports

This comprehensive integration of benchmark data throughout the dashboard empowers users to effectively track their organization's performance against relevant benchmarks, facilitating informed decision-making and targeted action plans for improvement.