How to set up Multi-factor authentication (MFA)

Multi-factor authentication (MFA) is required by default for Central and Employee Coordinators to be able to log into My Effectory. These are the user roles that have access to the most sensitive information and must log in securely at all times. For these roles, MFA cannot be disabled.
For Project, Local, Result Access Coordinators, and Employees, this extra security feature is enabled by default. However, Central Coordinators can access the Multi-factor authentication settings in My Effectory, where they can enable or disable this feature per role, by following these steps:
  1. Log into My Effectory.
  2. Go to the Organization tab.
  3. Go to Security.
  4. Select Multi-Factor Authentication (MFA).
  5. Use the checkboxes to determine which roles need to use MFA.


Rules and restrictions of MFA

  • The 6-digit code in the authentication e-mail is valid for 5 minutes or until first use.
  • If you are using Single Sign-on for My Effectory, you must set up your own MFA and cannot use the Effectory MFA.
  • To turn MFA off, change your settings in Security. Note: For Central and Employee Coordinators, MFA cannot be turned off!
  • Once your contract with Effectory expires, your organization’s personal information, including e-mail addresses and phone numbers, is safely deleted.
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