Learn more: Multi-factor authentication (MFA) in My Effectory

At Effectory, we are committed to safeguarding your data and to ensuring that your experience with our platform is as secure as possible. This article explains how multi-factor authentication (MFA) helps you protect your data.


Understanding MFA

MFA is a security process that requires users to provide two or more distinct forms of identification before granting access to a system or account. Using an extra authentication factor for My Effectory will help you prevent unauthorized access to your account and safeguard your sensitive data, even in the event of a password leak.

MFA in My Effectory

At Effectory, we use e-mail verification as a second authentication method next to entering the login credentials. You have to activate MFA per user role. When logging into My Effectory, these users will receive an e-mail as an additional factor to authenticate their login attempt.
  • Authentication e-mail: The e-mail contains a 6-digit code for one-time use. The user must enter this code into the login page. Alternatively, the user can also click on the provided link in the e-mail. Both verification methods will enable a secure login to My Effectory.
  • Valid for 12 hours: Once you’ve verified your login, the authentication is valid for 12 hours on the same device, so you only have to authenticate once per day. After this timeframe, you will need to authenticate again.

Important note: Please ensure that our servers are whitelisted in order for the users to receive our emails. For more information read the Whitelist our servers to receive bulk e-mails section in this article.

Setting up MFA in My Effectory

MFA is required by default for Central and Employee Coordinators. These are the user roles that have access to the most sensitive information.
Central Coordinators can set up in My Effectory whether MFA activation should also be extended to Project, Local, and Result Access Coordinators. Find out how here!
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