Extending the Response Period of a Running Survey

You can extend a running survey. Please be aware of the following:

  • You can extend up until 8 hours before the survey is closed. No changes can be made if there are fewer than 8 hours remaining
  • You can choose a date and time to determine a new end date
  • You can extend the survey more than once
  • Extending is possible when you are a Central Coordinator, Project Coordinator, or a Local Coordinator (read more about these roles here: Role management – Effectory)
  • An already closed survey cannot be reopened. Only running surveys can be extended.

Steps

  1. Go to My Effectory.
  2. Open the Project in which the survey is launched.
  3. Click on the survey that is currently running.
    > You can see the planned period in the survey settings.



  4. Click on extend period.
  5. Choose a new end date and click Apply
  6. Click Confirm.

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