I received a reminder even though I already completed my questionnaire. What should I do?

Did you already complete and send the questionnaire?
If so, you can check if your response has been received by Effectory. If you wish to check if your answers have been received, click on the personal link again. You will then receive notification on your screen that you have already taken part in the questionnaire, which looks like this:

Did you fail to send your answers properly?
If you are able to go the start screen of the questionnaire, this means your questionnaire has not been submitted yet. The personal link you received from us can be used only once. So, check again whether you answered all questions and then go to the last page to submit the questionnaire.

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