What is the function of the questionnaire code and what to do if it doesn't work?

The unique code on your questionnaire:

  • gives you access to your questionnaire, 
  • will make sure every employee can only complete the questionnaire once. 

This code is never communicated with your organization. 

My code doesn't work

First, check if you've accurately copied your code. You find your code (your login details) in the gray section in your invitation. Copy the entire code to log into the questionnaire. 

If your code still doesn't work, ask our helpdesk to retrieve your code. 

My code is invisible

In case your code is invisible, you cannot fill out the questionnaire. Contact our helpdesk to retrieve your code.

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