How can we help you?
Promoted articles
Invitation
- Did you lose your invitation?
- I have received an invitation, but I no longer work here.
- I have not received an invitation, what happens now?
- Lost your written invitation (letter), or did you not receive it?
- My invitation has been sent to the wrong address, what should I do now?
- I cannot log in with the code I have received, what should I do now?
Questionnaire
- The link to the questionnaire doesn’t work, what should I do now?
- Do I have to answer all questions?
- May I give multiple answers to one question?
- Written questionnaire: how do I provide an answer?
- I have entered the wrong answer on my written questionnaire, what should I do now?
- What should I do if there isn’t enough room for my answer to an open question?
Managers - My Effectory
- How do I create an account for My Effectory?
- What can I view in My Effectory?
- Where can you locate the results of your team?
- Are you unable to log in to My Effectory?
- Forgot password for My Effectory?
- My account for My Effectory is blocked, what should I do?
Managers - Start your own survey
- I am a local coordinator and have been invited to create my own survey. Where can I do that?
- What steps do I need to follow to create my survey?
- I am creating my own survey but would like to pause and continue later. Is that possible?
- I am creating my own survey. Can I edit, add or remove participants myself?
- I have created several surveys. Where can I find them?
- I have created and planned my survey, but would like to make some changes. Is that possible?
Respondent – My Feedback
Teamie
- What are the technical conditions required in order to be able to run Teamie on my (work)computer?
- What is the minimum group size for a Teamie and why?
- Forgot the password for your Teamie account?
- Can employees still be removed during the response period?
- Can an organiser also shorten the response period if the Teamie has already started?
- How do I get to the team management page?
Other questions
- Contact
- How does Effectory get my data?
- Can my employer see my answers?
- Confidentiality: how does this work?
- I have been placed in the wrong group, what should I do now?
- Who has placed me in my group?
